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In a wildcat strike,participating union employees are in violation of the law.

A) True
B) False

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Under a(n) ___________ shop agreement,workers must belong to the union before they are hired.


A) open
B) union
C) agency
D) closed

E) A) and D)
F) None of the above

Correct Answer

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The Canadian Labour Congress is the national voice of the labour movement in Canada.

A) True
B) False

Correct Answer

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The process of bringing in an impartial third party to render a binding decision in a labour dispute is referred to as:


A) resolution.
B) mediation.
C) arbitration.
D) confirmation.

E) A) and B)
F) None of the above

Correct Answer

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Winona was recently hired to work at a production plant for Additup Manufacturing.When hired,she was told she must join the union at the plant within 90 days in order to keep her job.Winona is employed in an agency shop.

A) True
B) False

Correct Answer

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The main reason membership in labour unions has declined in recent years has been the passage of anti-labour legislation in the late 1980s that guaranteed all employees of a firm the same wages and benefits whether they joined a union or not.

A) True
B) False

Correct Answer

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A key difference between a mediator and an arbitrator is that:


A) a mediator is appointed by labour and management,while an arbitrator is appointed by the federal government under terms set forth in the Taft-Hartley Act.
B) a mediator is an unpaid volunteer,while an arbitrator is a paid professional.
C) an arbitrator can settle a labour-management dispute by rendering a binding decision,while a mediator can only make suggestions and encourage the two sides in a dispute to continue negotiating.
D) a mediator is a lawyer who represents either labour or management in a labour dispute,while an arbitrator is an impartial advisor who listens to both sides of the dispute and offers suggestions that help the two parties reach a mutually acceptable agreement.

E) B) and D)
F) C) and D)

Correct Answer

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__________ is the process by which a union becomes recognized by the Canada Industrial Relations Board as the bargaining agent for a group of employees.


A) Association
B) Certification
C) Arbitration
D) Affiliation

E) All of the above
F) C) and D)

Correct Answer

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The ______________ was established to oversee labour-management relations.


A) Federal Trade Commission
B) Commission on Labour Relations
C) Canada Industrial Relations Board
D) Equal Employment Opportunity Commission

E) A) and D)
F) B) and D)

Correct Answer

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Union leaders plan to put little effort into recruiting unskilled workers.

A) True
B) False

Correct Answer

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Hector is philosophically opposed to unions."Why should I be required to join an organization I don't agree with,or pay a fee to support it financially"? he asked some of his buddies who belong to the union."I thought this was a free country,but I don't feel very free when I'm told that I'll lose my job if I don't join the union.It just isn't fair".Hector's comments suggest he favours a(n) __________ shop arrangement.


A) closed
B) open
C) regulated
D) certified

E) C) and D)
F) None of the above

Correct Answer

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Strikebreakers are also known as scabs.

A) True
B) False

Correct Answer

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During the 1970s,the primary objective of most labour unions was to gain additional pay and benefits for their members.

A) True
B) False

Correct Answer

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Union centrals are normally involved in negotiating for local unions.

A) True
B) False

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Despite their high pay,most CEOs work fewer hours per week than the average employee in their companies.

A) True
B) False

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The lockout is one of the tactics unions frequently use when collective bargaining breaks down.

A) True
B) False

Correct Answer

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___________ is the use of a third party to encourage labour and management to continue negotiating in an effort to settle a labour dispute or achieve a mutually acceptable labour-management agreement.


A) Arbitration
B) Mediation
C) Reconciliation
D) Intercession

E) A) and C)
F) All of the above

Correct Answer

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The Labour Relations Board plays an active role in resolving labour disputes

A) True
B) False

Correct Answer

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Membership in labour unions has grown slowly but steadily over the past 50 years.

A) True
B) False

Correct Answer

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Anna believes that her manager violated the terms of the negotiated labour-management agreement when he required her to report to work on a holiday.She has discussed her concerns with her shop steward and he agrees with her.It is likely the steward will encourage Anna to:


A) start looking for another job in a right-to-work province.
B) contact the local chapter of the CLC.
C) send a letter of protest to the president of the union.
D) pursue a grievance over the interpretation of the labour contract.

E) A) and C)
F) B) and D)

Correct Answer

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