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Soft Bites, a factory that makes breads, has asked all its retailers to return the loaves that have not been sold till the last date of expiry. It then donates all these loaves to shelters for the poor and the homeless. This act of Soft Bites can be termed as _____.


A) corporate gifting
B) legal compliance
C) ethical compliance
D) philanthropic giving
E) apprentice sponsoring

F) C) and E)
G) A) and C)

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Making a product in the firm's domestic marketplace and selling it in another country is known as _____.


A) direct investment
B) exporting
C) joint venture
D) competing
E) franchising

F) B) and E)
G) None of the above

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Which of the following is an informal organizational dimension of managing social responsibility?


A) Licensing
B) Philanthropic giving
C) Legal compliance
D) Ethical compliance
E) Organizational culture

F) D) and E)
G) None of the above

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What is organizational culture? Discuss the importance, determinants, and management of organization culture.

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Organizational culture is the set of val...

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Match the following numbered items with the most accurate response letter. A response may be used once, more than once, or not at all. -Competitors


A) General environment
B) Internal environment
C) Task environment

D) None of the above
E) All of the above

Correct Answer

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Which of the following is a part of an organization's external environment?


A) Board of directors
B) Physical work environment
C) Inflation
D) Organization's culture
E) Labor unions

F) None of the above
G) B) and C)

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_____ are elements of the task environment that have the potential to control, legislate, or otherwise influence an organization's policies and practices.


A) Board members
B) Owners
C) Strategic partners
D) Employees
E) Regulators

F) A) and C)
G) B) and C)

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Which of the following terms represents a formal, written statement of the values and ethical standards that guide a firm's action?


A) Codes of ethics
B) Business plan
C) Standard operating procedures
D) Strategic plan
E) Licensing agreement

F) All of the above
G) B) and C)

Correct Answer

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Match the following numbered items with the most accurate response letter. A response may be used once, more than once, or not at all. -Political-legal trends


A) General environment
B) Internal environment
C) Task environment

D) A) and B)
E) All of the above

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An organization's _____ are other organizations that compete with it for resources.

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competitors
An organization's ...

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A corporate _____ is a governing body that is elected by the stockholders and charged with overseeing a firm's general management to ensure that it is run to best serve the stockholders' interests.


A) council of strategic partners
B) board of directors
C) regulators directorate
D) whistle-blowing committee
E) economic community

F) D) and E)
G) C) and D)

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Basco Electric Inc., an American company, has two factories in Mexico near the U.S. border. Basco gets special concessions from the Mexican government as it provides employment to the local population. The factories are an example of:


A) licensing agreements.
B) franchisees.
C) leases.
D) imports
E) maquiladoras.

F) None of the above
G) All of the above

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Atlantia is a company that manufactures dishwashers in Germany. Its products are sold in the United States. Which of the following statements is most accurate?


A) Atlantia is exporting its products to the United States.
B) Atlantia has a license agreement with the United States.
C) Atlantia is importing its products from the United States.
D) Atlantia wholly owns subsidiaries of the firm in the United States.
E) Atlantia is outsourcing to the United States.

F) B) and E)
G) None of the above

Correct Answer

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_____ is the set of values, beliefs, behaviors, customs, and attitudes that helps the organization's members understand what it stands for, how it does things, and what it considers important.


A) Workplace diversity
B) Working class culture
C) Organizational culture
D) Ethnography
E) Business diversity

F) A) and B)
G) A) and C)

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Which of the following statements about cultural environment is true?


A) An employee's cultural environment is personal, therefore, does not affect his profession.
B) In international business, cultural factors always cause problems for managers.
C) Cultural differences between countries can have a direct impact on business practice.
D) Difficulties can arise when there is complete overlap between a manager's home culture and the culture of the country in which business is to be conducted.
E) Subtle cultural differences between countries do not have a major impact on business activities.

F) A) and B)
G) A) and D)

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Which of the following is a part of the task environment of organizations?


A) Owners
B) Board of directors
C) Employees
D) Politicians
E) Competitors

F) D) and E)
G) A) and E)

Correct Answer

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Which of the following is true of organizational culture?


A) Managers are advised to maintain an organization's culture even if it has become dysfunctional.
B) Corporate success and shared experiences have limited effect on organizational culture.
C) Organizational culture is always consistent throughout each of the divisions of an organization.
D) An organization's culture is not necessarily be affected by the growth of rival factions within the organization.
E) Organizational culture can be maintained by rewarding people whose behaviors are consistent with the existing culture.

F) D) and E)
G) A) and B)

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Myrtle Wines, a chain of wine retailers, has prepared guidelines that clearly specify how employees should interact with suppliers, customers, competitors, and other people associated with their business. These guidelines are documented and distributed at all Myrtle outlets. The guidelines prepared by Myrtle forms its _____.


A) business plan
B) code of ethics
C) strategic plan
D) fair trade standards
E) licensing agreement

F) C) and D)
G) None of the above

Correct Answer

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The French government charges a 25 percent tax on all American fruits and vegetables that are sold in France. This tax collected by French authorities is a(n) _____.


A) direct investment
B) license
C) export tariff
D) import tariff
E) strategic alliance

F) A) and E)
G) D) and E)

Correct Answer

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In the external environment of an organization, the _____ environment's impact is often vague, imprecise, and long term.


A) general
B) regulatory
C) physical work
D) cultural
E) competitive

F) All of the above
G) B) and E)

Correct Answer

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