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Exam 13: Communication

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Question 51

Multiple Choice

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The process used by individuals to acquire information from the environment is called:

A) perception.
B) scanning.
C) selecting.
D) cognition.

E) A) and B)
F) C) and D)

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Question 52

True/False

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The wheel is considered to be the most centralised communication network.

A) True
B) False

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Question 53

Multiple Choice

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Bartol suggests that email needs to be used with caution. It is preferable not to use e-mail to:

While organisation-specific language builds cohesion among employees, professional jargon is likely to:

Yawning or laughing, while speaking about a particular topic, is likely to be an example of paralanguage.

In communications, 'noise' is best defined as an interference in the transmission process.

In communications, 'noise' is best defined as an interference in the transmission process.

How do differences in body language influence communication across different cultures? Check 'symbols', 'gestures' and 'body-language' information in a library data base or on the internet.

As related to communication, suggestion systems, grievance procedures and employee attitude surveys are all examples of:

In the communication process, encoding is necessary in order:

It is said that morale among employees in all communication networks was higher in:

'I believe this is a great library we have at this university. Any students who complain that they cannot finish their research assignment on time because the "material was not available" is a student who just did not look hard enough.' This little scenario best illustrates the distortion of perception known as:

In high-context cultures, individuals are likely to be focused on:

The decision to transfer a successful sales representative into the HR department has been based on the understanding that this individual's success is transferable to this department. This decision is likely to be an example of:

There are two communication skills of prime importance to managerial effectiveness: listening skills and presentation skills.

In what ways are decentralised group communication networks useful?

A number of features characterises the feedback component of the communication process. Which of the following is NOT one of them?

Yawning or laughing, while speaking about a particular topic, is likely to be an example of paralanguage.