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Which of the following best describes the bureaucratic principle that states that there should be only one leader and one plan for organizing activities to accomplish an objective?


A) esprit de corps
B) scalar chain
C) span of control
D) unity of direction

E) B) and C)
F) All of the above

Correct Answer

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A staff function is directly involved in producing and distributing the goods and services provided by an organization.

A) True
B) False

Correct Answer

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What is the term for the physical dispersal of operating units with only limited delegation of decision-making authority?


A) decentralization
B) contingency
C) span of control
D) deconcentration

E) All of the above
F) A) and D)

Correct Answer

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"One head, One Plan" is a term that is often associated with the unity of command.

A) True
B) False

Correct Answer

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According to Luther Gulick and Lyndall Urwick, what does the concept of span of control in an organization refer to?


A) the rules and regulations necessary to control the actions of employees
B) no subordinate reporting to more than one supervisor
C) authority and responsibility co-existing
D) the number of subordinates who report to one supervisor

E) C) and D)
F) None of the above

Correct Answer

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