Question 1

In the 1930s,the U.S.Department of Labor created the _____ as a vehicle for helping the new public employment system link the demand for skills and the supply of skills in the U.S.workforce.

Accepted Answer

A)   Career Development Facilitator (CDF) 
B)   Dictionary of Occupational Titles (DOT) 
C)   Occupational Information Network (O*NET) 
D)   Standard Occupational Classification (SO
C)  
E)   Selected Characteristics of Occupations (SCO) F) All of the above
G) A) and B)

Question 2

Which of the following job design techniques involving the addition of decision-making authorities to a job is credited to Frederick Herzberg?

Accepted Answer

A)   Job extension
B)   Job rotation
C)   Job enrichment
D)   Job enlargement
E)   Job sharingF) B) and D)
G) B) and C)

Question 3

A manager of a functional department would require skills in aligning employees' efforts with the organization's higher-level goals.This is a valid statement because:

Accepted Answer

A)   employees in a functional department need to work in a team.
B)   broad responsibilities are assigned to employees working in a functional department.
C)   employees in functional departments tend to identify more with their own departments rather than with other departments.
D)   employees expect their managers to empower them by allowing them to work in self-managing teams.
E)   employees in such departments tend to work in cross-functional teams.F) B) and C)
G) A) and B)

Question 4

Jobs that involve teamwork or broad responsibility tend to require a structure based on functions.

Accepted Answer

A) True 
 B)False

Question 5

Applying industrial engineering to a job essentially increases its complexity.

Accepted Answer

A) True 
 B)False

Question 6

Maxwin Infomatics Corp.,a nationwide logistics company,has announced the opening of a new unit for the manufacturing division.Alex,the HR manager,has been asked to help plan for the creation of the new unit.Which of the following relates to the task undertaken by Alex,if he is involved in the process of explaining how an employee will execute his or her tasks?

Accepted Answer

A)   Job rotation
B)   Job evaluation
C)   Job design
D)   Job enrichment
E)   Job extensionF) D) and E)
G) A) and B)

Question 7

Job extension refers to empowering workers by adding more decision-making authority to their jobs.

Accepted Answer

A) True 
 B)False

Question 8

Linda,a manager at Nixon Corp.,is discussing a client proposal with her colleague Bennett.In order to send a quote for the proposal,Linda and Bennett require certain information pertaining to the proposed project.Which of the following is being sought by Linda and Bennett?

Accepted Answer

A)   Knowledge
B)   Attitude
C)   Experience
D)   Personality
E)   OutlookF) A) and B)
G) A) and C)

Question 9

LRPN Consulting is a business consulting firm based in Nevada.The departments in the organization are based on the functions carried out by employees,such as customer service,marketing,tech support,and business consulting.Which of the following is most likely true of the organizational structure of LRPN Consulting?

Accepted Answer

A)   The organizational functions are aligned with the different departments in LRPN.
B)   The jobs mostly involve teamwork or broad responsibilities.
C)   The focus is primarily on products or customer groups within LRPN.
D)   The workers work alone at highly specialized jobs.
E)   The workers have more authority and are involved in decision making.F) B) and C)
G) D) and E)

Question 10

How does the Occupational Safety and Health Administration (OSHA)encourage organizations to adopt ergonomic job design?

Accepted Answer

The Occupational Safety and Health Admin...

Question 11

Contrast and compare knowledge,skills,abilities,and other characteristics (KSOAs)and tasks,duties,and responsibilities (TDRs)as they relate to different processes of job analysis.

Accepted Answer

A job description is a list of the tasks...

Question 12

Josh,a manager at a manufacturing company,contends that using the Position Analysis Questionnaire (PAQ) provides an organization with information that helps in comparing jobs.His supervisor,Mark,argues that the information provided is valid only when the jobs are similar.Which of the following statements validates Josh's argument?

Accepted Answer

A)   The PAQ considers the whole work process, from inputs through outputs.
B)   Ratings by supervisors and trained analysts are less reliable than incumbents.
C)   Ratings of job incumbents tend to be less reliable.
D)   The PAQ can be completed by untrained personnel.
E)   A person who fills out the questionnaire does not need college-level reading skills.F) A) and D)
G) C) and E)

Question 13

One method to simplify a job's mental demands is to limit the amount of memorization required for the job.

Accepted Answer

A) True 
 B)False

Question 14

Kidzi Inc.is a toy manufacturing company.As the new production manager,Andrew notices that the production unit has been underperforming.In an attempt to streamline the existing work flow,Andrew works on a new set of ideas that will help improve the efficiency of the production unit.He first identifies discrepancies in the quality and quantity of the toys produced by Kidzi.Which of the following steps should Andrew consider next in order to get a clearer view of how to increase the effectiveness of the production unit?

Accepted Answer

A)   Andrew should identify the raw materials required to generate the end product.
B)   Andrew should determine the number of employees he will need for production.
C)   Andrew should carefully examine the work processes used to generate the end product.
D)   Andrew should have an inventory of equipment, facilities, and systems required for production.
E)   Andrew should estimate the data and information required by the production unit.F) A) and B)
G) D) and E)

Question 15

Discuss the steps in a work flow analysis.

Accepted Answer

For each type of work,such as producing ...

Question 16

Jobs that have survived the downsizing of recession tend to have a narrower scope of responsibilities coupled with increased supervision.

Accepted Answer

A) True 
 B)False

Question 17

Javier,a regional manager for a leading automobile company in the U.S.,decides to design a manufacturing job based on the principles of industrial engineering.Following its successful implementation,which of the following outcomes should he expect?

Accepted Answer

A)   Increased efficiency
B)   Increased complexity
C)   Decreased repetitiveness
D)   Increased skill requirements
E)   Decreased specializationF) B) and E)
G) B) and D)

Question 18

Describe the relationship between work flow design and an organization's structure.

Accepted Answer

Work flow takes place in the context of ...

Question 19

Natalie,a manager at a construction company,contends that applying industrial engineering is the simplest way to structure work and maximize efficiency.Which of the following statements supports Natalie's argument?

Accepted Answer

A)   Applying industrial engineering reduces the complexity of work.
B)   Applying industrial engineering makes jobs more dynamic.
C)   Organizations cannot combine industrial engineering with other approaches to job design.
D)   Applying industrial engineering makes training people extremely difficult and time consuming.
E)   Applying industrial engineering to a job increases its complexity.F) C) and D)
G) A) and B)

Question 20

DigiAd Inc.,an advertising firm,requires its employees to be at work between the hours of 11:00 a.m.and 2:00 p.m.This work rule allows employees to work additional hours before or after the time period in order to work the full day.Identify the job design method implemented in this scenario.

Accepted Answer

A)   Zero-hour contract
B)   Flextime
C)   Compressed workweek
D)   Telework
E)   Retroactive overtimeF) C) and D)
G) B) and D)

Exam 4: Analyzing Work and Designing Jobs

Correct Answer
verified

How does the Occupational Safety and Health Administration (OSHA)encourage organizations to adopt ergonomic job design?

Correct Answer
verified
The Occupational Safety and Health Admin...
View Answer

Natalie,a manager at a construction company,contends that applying industrial engineering is the simplest way to structure work and maximize efficiency.Which of the following statements supports Natalie's argument?

Correct Answer
verified

Jobs that have survived the downsizing of recession tend to have a narrower scope of responsibilities coupled with increased supervision.

Correct Answer
verified

Correct Answer
verified

A manager of a functional department would require skills in aligning employees' efforts with the organization's higher-level goals.This is a valid statement because:

Correct Answer
verified

Which of the following job design techniques involving the addition of decision-making authorities to a job is credited to Frederick Herzberg?

Correct Answer
verified

Contrast and compare knowledge,skills,abilities,and other characteristics (KSOAs)and tasks,duties,and responsibilities (TDRs)as they relate to different processes of job analysis.

Correct Answer
verified
A job description is a list of the tasks...
View Answer

Javier,a regional manager for a leading automobile company in the U.S.,decides to design a manufacturing job based on the principles of industrial engineering.Following its successful implementation,which of the following outcomes should he expect?

Correct Answer
verified

Correct Answer
verified

Jobs that involve teamwork or broad responsibility tend to require a structure based on functions.

Correct Answer
verified

One method to simplify a job's mental demands is to limit the amount of memorization required for the job.

Correct Answer
verified

Job extension refers to empowering workers by adding more decision-making authority to their jobs.

Correct Answer
verified

Applying industrial engineering to a job essentially increases its complexity.

Correct Answer
verified

In the 1930s,the U.S.Department of Labor created the _____ as a vehicle for helping the new public employment system link the demand for skills and the supply of skills in the U.S.workforce.

Correct Answer
verified

Linda,a manager at Nixon Corp.,is discussing a client proposal with her colleague Bennett.In order to send a quote for the proposal,Linda and Bennett require certain information pertaining to the proposed project.Which of the following is being sought by Linda and Bennett?

Correct Answer
verified

Discuss the steps in a work flow analysis.

Correct Answer
verified
For each type of work,such as producing ...
View Answer

DigiAd Inc.,an advertising firm,requires its employees to be at work between the hours of 11:00 a.m.and 2:00 p.m.This work rule allows employees to work additional hours before or after the time period in order to work the full day.Identify the job design method implemented in this scenario.

Correct Answer
verified

Correct Answer
verified

Describe the relationship between work flow design and an organization's structure.

Correct Answer
verified
Work flow takes place in the context of ...
View Answer

Exam 4: Analyzing Work and Designing Jobs

Correct AnswerverifiedShow Answer

How does the Occupational Safety and Health Administration (OSHA)encourage organizations to adopt ergonomic job design?

Correct AnswerverifiedThe Occupational Safety and Health Admin...View AnswerShow Answer

Natalie,a manager at a construction company,contends that applying industrial engineering is the simplest way to structure work and maximize efficiency.Which of the following statements supports Natalie's argument?

Correct AnswerverifiedShow Answer

Jobs that have survived the downsizing of recession tend to have a narrower scope of responsibilities coupled with increased supervision.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

A manager of a functional department would require skills in aligning employees' efforts with the organization's higher-level goals.This is a valid statement because:

Correct AnswerverifiedShow Answer

Which of the following job design techniques involving the addition of decision-making authorities to a job is credited to Frederick Herzberg?

Correct AnswerverifiedShow Answer

Contrast and compare knowledge,skills,abilities,and other characteristics (KSOAs)and tasks,duties,and responsibilities (TDRs)as they relate to different processes of job analysis.

Correct AnswerverifiedA job description is a list of the tasks...View AnswerShow Answer

Javier,a regional manager for a leading automobile company in the U.S.,decides to design a manufacturing job based on the principles of industrial engineering.Following its successful implementation,which of the following outcomes should he expect?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Jobs that involve teamwork or broad responsibility tend to require a structure based on functions.

Correct AnswerverifiedShow Answer

One method to simplify a job's mental demands is to limit the amount of memorization required for the job.

Correct AnswerverifiedShow Answer

Job extension refers to empowering workers by adding more decision-making authority to their jobs.

Correct AnswerverifiedShow Answer

Applying industrial engineering to a job essentially increases its complexity.

Correct AnswerverifiedShow Answer

In the 1930s,the U.S.Department of Labor created the _____ as a vehicle for helping the new public employment system link the demand for skills and the supply of skills in the U.S.workforce.

Correct AnswerverifiedShow Answer

Linda,a manager at Nixon Corp.,is discussing a client proposal with her colleague Bennett.In order to send a quote for the proposal,Linda and Bennett require certain information pertaining to the proposed project.Which of the following is being sought by Linda and Bennett?

Correct AnswerverifiedShow Answer

Discuss the steps in a work flow analysis.

Correct AnswerverifiedFor each type of work,such as producing ...View AnswerShow Answer

DigiAd Inc.,an advertising firm,requires its employees to be at work between the hours of 11:00 a.m.and 2:00 p.m.This work rule allows employees to work additional hours before or after the time period in order to work the full day.Identify the job design method implemented in this scenario.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Describe the relationship between work flow design and an organization's structure.

Correct AnswerverifiedWork flow takes place in the context of ...View AnswerShow Answer

Correct Answer
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Correct Answer
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The Occupational Safety and Health Admin...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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A job description is a list of the tasks...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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For each type of work,such as producing ...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Work flow takes place in the context of ...
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