Question 1

It is clear from research that personal friendship helps organizational productivity.

Accepted Answer

A) True 
 B)False

Question 2

A person in the gatekeeper role will:

Accepted Answer

A)   Foster group solidarity by accepting and praising various points of view
B)   Encourage all group members to participate
C)   Serve as a passive audience
D)   Mediate conflict through reconciliation or humor
E)   Evaluate the quality of group processesF) A) and C)
G) B) and C)

Question 3

Which of the following is not a characteristic of a group?

Accepted Answer

A)   Four or more individuals
B)   Shared goal
C)   Common identity
D)   Shared norms
E)   All of the above are characteristics of a groupF) A) and B)
G) C) and D)

Question 4

"Initiator" is a task role in groups.

Accepted Answer

A) True 
 B)False

Question 5

Encourager is a maintenance role in groups.

Accepted Answer

A) True 
 B)False

Question 6

Harmonizer is a task role in groups.

Accepted Answer

A) True 
 B)False

Question 7

Roles are basically the same thing as the duties in a job description.

Accepted Answer

A) True 
 B)False

Question 8

Maintenance roles are not important to group effectiveness, but task roles are essential.

Accepted Answer

A) True 
 B)False

Question 9

Identify at least 4 group maintenance roles, and describe the function each serves in a group.

Accepted Answer

Maintenance roles foster supportive and ...

Question 10

As part of a work team in his office, it is Larry's job to make photocopies of relevant materials and hand them out to the team members during meetings. Which of the following task roles is Larry performing in his work team?

Accepted Answer

A)   Coordinator
B)   Orienter
C)   Evaluator
D)   Procedural technician
E)   RecorderF) A) and C)
G) A) and D)

Question 11

Which of the following is not a way to reduce social loafing?

Accepted Answer

A)   Increase group size
B)   Assure equity of effort among group members
C)   Hold individuals accountable
D)   Use hybrid rewards
E)   Hold both individuals and the group accountableF) None of the above
G) A) and E)

Question 12

What has been shown by research to reduce social loafing?

Accepted Answer

A)   Providing group rewards
B)   Allowing groups to choose their own members
C)   Providing hybrid rewards
D)   Choosing group membership based on personality type
E)   Using an autocratic leadership styleF) A) and E)
G) All of the above

Question 13

A person who prods the group to move along or to accomplish more has taken on the role of:

Accepted Answer

A)   Energizer
B)   Evaluator
C)   Elaborator
D)   Initiator
E)   RecorderF) B) and D)
G) B) and C)

Question 14

A group that gets together because of a common interest is a formal group.

Accepted Answer

A) True 
 B)False

Question 15

Social loafing is the tendency of individual effort to decline as group size increases.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is an organizational function of a group?

Accepted Answer

A)   Fulfill the need for affiliation
B)   Reduce anxieties
C)   Build self-esteem
D)   Coordinate interdepartmental efforts
E)   Provide an opportunity to test perceptions of social realityF) B) and E)
G) A) and D)

Question 17

A ______ is a set of expected behaviors for member of the group as a whole.

Accepted Answer

A)   Norm
B)   Individual role
C)   Task role
D)   Maintenance role
E)   Group roleF) C) and E)
G) None of the above

Question 18

A person who mediates conflict through reconciliation or humor has taken on the ________ role.

Accepted Answer

A)   Follower
B)   Gatekeeper
C)   Commentator
D)   Harmonizer
E)   CompromiserF) B) and E)
G) A) and E)

Question 19

Which of the following is not one of the competencies (Cs)  of effective teams?

Accepted Answer

A)   Charters and strategies
B)   Capacity
C)   Composition
D)   Competitiveness
E)   All of the above are competencies of effective teamsF) B) and D)
G) B) and E)

Question 20

Which of the following statements about norms is not true?

Accepted Answer

A)   Norms are shared phenomena and may apply to the group, team, or organizational level
B)   Norms are typically written down and discussed openly by groups
C)   Norms clarify behavioral expectations
D)   Norms help group members avoid being embarrassed
E)   Norms clarify central values and unique identity of a groupF) C) and E)
G) B) and C)

Exam 8: Groups and Teams

Which of the following statements about norms is not true?

Correct AnswerverifiedShow Answer

Which of the following is not one of the competencies (Cs) of effective teams?

Correct AnswerverifiedShow Answer

"Initiator" is a task role in groups.

Correct AnswerverifiedShow Answer

Which of the following is an organizational function of a group?

Correct AnswerverifiedShow Answer

A person who prods the group to move along or to accomplish more has taken on the role of:

Correct AnswerverifiedShow Answer

It is clear from research that personal friendship helps organizational productivity.

Correct AnswerverifiedShow Answer

A group that gets together because of a common interest is a formal group.

Correct AnswerverifiedShow Answer

Encourager is a maintenance role in groups.

Correct AnswerverifiedShow Answer

Harmonizer is a task role in groups.

Correct AnswerverifiedShow Answer

Roles are basically the same thing as the duties in a job description.

Correct AnswerverifiedShow Answer

A ______ is a set of expected behaviors for member of the group as a whole.

Correct AnswerverifiedShow Answer

Social loafing is the tendency of individual effort to decline as group size increases.

Correct AnswerverifiedShow Answer

What has been shown by research to reduce social loafing?

Correct AnswerverifiedShow Answer

A person in the gatekeeper role will:

Correct AnswerverifiedShow Answer

Maintenance roles are not important to group effectiveness, but task roles are essential.

Correct AnswerverifiedShow Answer

Which of the following is not a characteristic of a group?

Correct AnswerverifiedShow Answer

A person who mediates conflict through reconciliation or humor has taken on the ________ role.

Correct AnswerverifiedShow Answer

Which of the following is not a way to reduce social loafing?

Correct AnswerverifiedShow Answer

Identify at least 4 group maintenance roles, and describe the function each serves in a group.

Correct AnswerverifiedMaintenance roles foster supportive and ...View AnswerShow Answer

As part of a work team in his office, it is Larry's job to make photocopies of relevant materials and hand them out to the team members during meetings. Which of the following task roles is Larry performing in his work team?

Correct AnswerverifiedShow Answer

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Maintenance roles foster supportive and ...
View Answer

Correct Answer
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