Question 1

Option 2 in Scenario A is an example of

Accepted Answer

A)   positive reinforcement.
B)   punishment.
C)   negative reinforcement.
D)   extinction.
E)   glass ceiling.F) C) and D)
G) None of the above

Question 2

_____ claim that QWL programs don't necessarily inspire employees to work harder if the company does not tie rewards directly to individual performance.

Accepted Answer

A)   Critics
B)   Advocates
C)   Managers
D)   Employees
E)   ConsumersF) A) and B)
G) A) and C)

Question 3

Option 1 in Scenario A is an example of

Accepted Answer

A)   positive reinforcement.
B)   punishment.
C)   glass ceiling.
D)   extinction.
E)   halo effect.F) B) and E)
G) None of the above

Question 4

______ is the act of giving people additional tasks at the same time to alleviate boredom.

Accepted Answer

A)   Job enrichment
B)   Task significance
C)   Job enlargement
D)   Task identity
E)   Social loafingF) D) and E)
G) A) and B)

Question 5

At a helicopter plant in the United States, an army of consultants arrived one day, without explanation. The rumor mill kicked in; employees guessed the plant would be shut down or some of them would be laid off. Three months later, management unveiled its new plan, involving a new method of manufacturing based on teams. But management did not adequately answer questions about the purpose of the changes, employees resisted, conflicts arose, and the formerly popular plant manager lost the trust of his people. Costs skyrocketed, and quality plummeted. In this example, it would have been better if the manager had practiced

Accepted Answer

A)   outcome evaluation.
B)   priority layoffs.
C)   procedural justice.
D)   open communication.
E)   recruitment.F) All of the above
G) B) and D)

Question 6

Who formulated the law of effect?

Accepted Answer

A)   Edward Thorndike
B)   Abraham Maslow
C)   Peter Drucker
D)   Russell Lincoln Ackoff
E)   Michael PorterF) A) and B)
G) A) and E)

Question 7

________ involves the instances of withdrawing or failing to provide a reinforcing consequence.

Accepted Answer

A)   Negative reinforcement
B)   Positive reinforcement
C)   Extinction
D)   Groupthink
E)   EgocentrismF) A) and B)
G) B) and D) C

Question 8

Stretch goals are

Accepted Answer

A)   the targets that are exceptionally demanding and novel.
B)   the set of goals whose primary focus is to protect organizations from being sustainable.
C)   the targets that merely exhort employees in general terms to improve performance and start doing their best.
D)   the goals that conflict with people's personal values and interests.
E)   the goals that are high enough to inspire better performance but at the same time are always unattainable.F) B) and D)
G) A) and D) A

Question 9

For motivation to be high,

Accepted Answer

A)   expectancy must be high.
B)   instrumentalities must be low.
C)   total valence of all outcomes must be low.
D)   goals should be unattainable.
E)   goals should conflict with people's personal values.F) A) and C)
G) A) and B)

Question 10

Describe Herzberg's two factor theory.

Accepted Answer

Frederick Herzberg's two-facto...

Question 11

Organizational behavior modification primarily attempts to

Accepted Answer

A)   promote groupthink.
B)   increase instances of glass ceiling.
C)   improve performance.
D)   reinforce the benefits of free riding.
E)   promote egocentrism.F) B) and E)
G) B) and C)

Question 12

Managers _____ reward employees for multitasking.

Accepted Answer

A)   should
B)   always
C)   never
D)   should not
E)   sometimesF) B) and C)
G) C) and D)

Question 13

An expectancy can be high as well as low.

Accepted Answer

A) True 
 B)False

Question 14

In the context of Maslow's need hierarchy, the need found at the bottom of the pyramid is the _____ need.

Accepted Answer

A)   social
B)   physiological
C)   psychological
D)   safety
E)   self-actualizationF) B) and D)
G) A) and E)

Question 15

Which of the following is an example of extinction?

Accepted Answer

A)   shouting at employees
B)   allowing employees to get work done from home
C)   forgetting to say thanks for a favor
D)   giving letters of commendation
E)   providing employees with a threat of punishmentF) B) and D)
G) B) and C) C

Question 16

Briefly describe Edward Thorndike's law of effect.

Accepted Answer

Edward Thorndike formulated the law of e...

Question 17

Discuss the three needs for managers according to McClelland.

Accepted Answer

According to McClell...

Question 18

Distinguish between positive reinforcement and negative reinforcement. Provide examples of each.

Accepted Answer

Answers will vary. Positive reinforcemen...

Question 19

______ is the act of administering an aversive consequence.

Accepted Answer

A)   Groupthink
B)   Punishment
C)   Positive reinforcement
D)   Negative reinforcement
E)   Free ridingF) B) and E)
G) D) and E)

Question 20

The need for affiliation is characterized by a strong orientation toward success and goal attainment.

Accepted Answer

A) True 
 B)False

Exam 11: Motivating People

Option 2 in Scenario A is an example of

Correct Answer
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_____ claim that QWL programs don't necessarily inspire employees to work harder if the company does not tie rewards directly to individual performance.

Correct Answer
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Option 1 in Scenario A is an example of

Correct Answer
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______ is the act of giving people additional tasks at the same time to alleviate boredom.

Correct Answer
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Correct Answer
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Who formulated the law of effect?

Correct Answer
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________ involves the instances of withdrawing or failing to provide a reinforcing consequence.

Correct Answer
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C

Stretch goals are

Correct Answer
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A

For motivation to be high,

Correct Answer
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Describe Herzberg's two factor theory.

Correct Answer
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Frederick Herzberg's two-facto...
View Answer

Organizational behavior modification primarily attempts to

Correct Answer
verified

Managers _____ reward employees for multitasking.

Correct Answer
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An expectancy can be high as well as low.

Correct Answer
verified

In the context of Maslow's need hierarchy, the need found at the bottom of the pyramid is the _____ need.

Correct Answer
verified

Which of the following is an example of extinction?

Correct Answer
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C

Briefly describe Edward Thorndike's law of effect.

Correct Answer
verified
Edward Thorndike formulated the law of e...
View Answer

Discuss the three needs for managers according to McClelland.

Correct Answer
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According to McClell...
View Answer

Distinguish between positive reinforcement and negative reinforcement. Provide examples of each.

Correct Answer
verified
Answers will vary. Positive reinforcemen...
View Answer

______ is the act of administering an aversive consequence.

Correct Answer
verified

The need for affiliation is characterized by a strong orientation toward success and goal attainment.

Correct Answer
verified

Exam 11: Motivating People

Option 2 in Scenario A is an example of

Correct AnswerverifiedShow Answer

_____ claim that QWL programs don't necessarily inspire employees to work harder if the company does not tie rewards directly to individual performance.

Correct AnswerverifiedShow Answer

Option 1 in Scenario A is an example of

Correct AnswerverifiedShow Answer

______ is the act of giving people additional tasks at the same time to alleviate boredom.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Who formulated the law of effect?

Correct AnswerverifiedShow Answer

________ involves the instances of withdrawing or failing to provide a reinforcing consequence.

Correct AnswerverifiedC

Stretch goals are

Correct AnswerverifiedA

For motivation to be high,

Correct AnswerverifiedShow Answer

Describe Herzberg's two factor theory.

Correct AnswerverifiedFrederick Herzberg's two-facto...View AnswerShow Answer

Organizational behavior modification primarily attempts to

Correct AnswerverifiedShow Answer

Managers _____ reward employees for multitasking.

Correct AnswerverifiedShow Answer

An expectancy can be high as well as low.

Correct AnswerverifiedShow Answer

In the context of Maslow's need hierarchy, the need found at the bottom of the pyramid is the _____ need.

Correct AnswerverifiedShow Answer

Which of the following is an example of extinction?

Correct AnswerverifiedC

Briefly describe Edward Thorndike's law of effect.

Correct AnswerverifiedEdward Thorndike formulated the law of e...View AnswerShow Answer

Discuss the three needs for managers according to McClelland.

Correct AnswerverifiedAccording to McClell...View AnswerShow Answer

Distinguish between positive reinforcement and negative reinforcement. Provide examples of each.

Correct AnswerverifiedAnswers will vary. Positive reinforcemen...View AnswerShow Answer

______ is the act of administering an aversive consequence.

Correct AnswerverifiedShow Answer

The need for affiliation is characterized by a strong orientation toward success and goal attainment.

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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C

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A

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Frederick Herzberg's two-facto...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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C

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Edward Thorndike formulated the law of e...
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According to McClell...
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Correct Answer
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Answers will vary. Positive reinforcemen...
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Correct Answer
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Correct Answer
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