Question 1

The best definition for centralization is

Accepted Answer

A)  Decision discretion is pushed down to lower-level employees.
B)  Decision making is concentrated at a single point in the organization.
C)  Decision making depends on the situation.
D)  Decision making is done in each department and then sent to the president for the final decision.
E)  Decision making is largely concentrated within teams.F) A) and D)
G) A) and E)

Question 2

An office supply firm that has three departments to service retail,wholesale,and government customers is practicing which type of departmentalization?

Accepted Answer

A)  functional
B)  customer
C)  process
D)  geographic
E)  productF) C) and D)
G) A) and B)

Question 3

In an organization that has high centralization

Accepted Answer

A)  the corporate headquarters is located centrally to branch offices.
B)  all top-level officials are located within the same geographic area.
C)  top managers make all the decisions-lower-level managers merely carry out directions.
D)  decision discretion is widely dispersed throughout the organization.
E)  problems can be quickly and efficiently solved.F) D) and E)
G) A) and D)

Question 4

One of the best attributes of Francois in the eyes of his employees is that he gives them the authority to carry out specific duties; this allows the employees to make some decisions on their own.This is known as

Accepted Answer

A)  passing the buck.
B)  chain of command.
C)  giving orders.
D)  delegation.
E)  groupthink.F) A) and C)
G) B) and D)

Question 5

The degree to which decision making is distributed to lower-level employees is termed

Accepted Answer

A)  centralization.
B)  decentralization.
C)  departmentalization.
D)  work specialization.
E)  task specialization.F) A) and E)
G) D) and E)

Question 6

Lea's company pursues a strategy of cost minimization,but it has not been succeeding.Its structure is quite loose,informal,and decentralized.A better organizational structure for it might be

Accepted Answer

A)  organic.
B)  matrix.
C)  mechanistic.
D)  imitation.
E)  simple.F) A) and E)
G) A) and B)

Question 7

________ is characterized by a comprehensive information network and many participants in decision making.

Accepted Answer

A)  A bureaucracy
B)  A mechanistic structure
C)  A stable structure
D)  An organic structure
E)  A boundaryless organizationF) C) and E)
G) A) and B)

Question 8

A review of the research indicates that there is no evidence to support a relationship between span of control and employee performance.

Accepted Answer

A) True 
 B)False

Question 9

The strength of functional departmentalization is that it separates specialists to avoid groupthink.

Accepted Answer

A) True 
 B)False

Question 10

An organization's environment represents

Accepted Answer

A)  the organizational culture.
B)  anything outside the organization itself.
C)  the accounting system.
D)  everything both inside and outside the organization.
E)  a relatively certain future.F) C) and D)
G) A) and E)

Question 11

Quinton's company follows an imitation strategy; it only produces new products and moves into new markets after their viability has already been proven.The best organizational structure for it would likely be

Accepted Answer

A)  organic.
B)  matrix.
C)  mechanistic.
D)  mechanistic and organic.
E)  simple.F) None of the above
G) A) and B)

Question 12

The assumption underlying customer departmentalization is that customers in each department have a common set of problems or needs.

Accepted Answer

A) True 
 B)False

Question 13

One major strength of the simple structure is that it is easy to maintain in any size.

Accepted Answer

A) True 
 B)False

Question 14

Todd works for a manufacturer that outsources all of its production to another organization for cost reasons.This is an example of what kind of organization?

Accepted Answer

A)  team-based
B)  hybrid
C)  matrices
D)  virtual
E)  boundarylessF) B) and C)
G) C) and E)

Question 15

SCENARIO 13-1 You are developing a training manual that will assist managers in designing an appropriate organizational structure for new organizations.You have included information and references for all of the key questions that managers need to answer.
-Refer to Scenario 13-1.You suggest that one of the questions to be answered is "To what degree should tasks be subdivided into separate jobs?" The answer to this question is provided by

Accepted Answer

A)  formalization.
B)  work specialization.
C)  span of control.
D)  chain of command.
E)  work diversity.F) None of the above
G) C) and D)

Question 16

A structure that is flat,uses cross-functional teams,and has low formalization is known as

Accepted Answer

A)  informal.
B)  unstructured.
C)  organic.
D)  mechanistic.
E)  amorphous.F) All of the above
G) A) and C)

Question 17

The simple structure is fast,flexible,and inexpensive to maintain,and accountability is clear.

Accepted Answer

A) True 
 B)False

Question 18

If there are low formalization,a comprehensive information network and many participants in decision making,one would expect

Accepted Answer

A)  a bureaucracy.
B)  a mechanistic structure.
C)  an organic structure.
D)  a stable structure.
E)  a typical government organization.F) A) and B)
G) B) and E)

Question 19

Daniella is frustrated after working for her new company for a few weeks.It is clear to her that,unlike her past employer,upper management makes the decisions affecting her work.This is an example of

Accepted Answer

A)  specialization.
B)  chain of command.
C)  authority.
D)  centralization.
E)  decentralization.F) A) and E)
G) A) and C)

Question 20

Which of the following formal mechanisms would not facilitate boundary-spanning activities through an organization's structures?

Accepted Answer

A)  Assign formal liaison roles or develop committees of individuals from different areas of the organization.
B)  increasing development activities for employees
C)  creating job rotation programs so new hires get a better sense of different areas of the organization
D)  hiring more employees with specialized experience
E)  Bring attention to overall organizational goals and shared identity concepts.F) A) and B)
G) None of the above

Exam 13: Organizational Structure

Daniella is frustrated after working for her new company for a few weeks.It is clear to her that,unlike her past employer,upper management makes the decisions affecting her work.This is an example of

Correct Answer
verified

The degree to which decision making is distributed to lower-level employees is termed

Correct Answer
verified

________ is characterized by a comprehensive information network and many participants in decision making.

Correct Answer
verified

The simple structure is fast,flexible,and inexpensive to maintain,and accountability is clear.

Correct Answer
verified

Correct Answer
verified

One major strength of the simple structure is that it is easy to maintain in any size.

Correct Answer
verified

The assumption underlying customer departmentalization is that customers in each department have a common set of problems or needs.

Correct Answer
verified

Which of the following formal mechanisms would not facilitate boundary-spanning activities through an organization's structures?

Correct Answer
verified

A review of the research indicates that there is no evidence to support a relationship between span of control and employee performance.

Correct Answer
verified

Lea's company pursues a strategy of cost minimization,but it has not been succeeding.Its structure is quite loose,informal,and decentralized.A better organizational structure for it might be

Correct Answer
verified

The best definition for centralization is

Correct Answer
verified

An organization's environment represents

Correct Answer
verified

An office supply firm that has three departments to service retail,wholesale,and government customers is practicing which type of departmentalization?

Correct Answer
verified

In an organization that has high centralization

Correct Answer
verified

One of the best attributes of Francois in the eyes of his employees is that he gives them the authority to carry out specific duties; this allows the employees to make some decisions on their own.This is known as

Correct Answer
verified

If there are low formalization,a comprehensive information network and many participants in decision making,one would expect

Correct Answer
verified

Todd works for a manufacturer that outsources all of its production to another organization for cost reasons.This is an example of what kind of organization?

Correct Answer
verified

The strength of functional departmentalization is that it separates specialists to avoid groupthink.

Correct Answer
verified

A structure that is flat,uses cross-functional teams,and has low formalization is known as

Correct Answer
verified

Quinton's company follows an imitation strategy; it only produces new products and moves into new markets after their viability has already been proven.The best organizational structure for it would likely be

Correct Answer
verified

Exam 13: Organizational Structure

Daniella is frustrated after working for her new company for a few weeks.It is clear to her that,unlike her past employer,upper management makes the decisions affecting her work.This is an example of

Correct AnswerverifiedShow Answer

The degree to which decision making is distributed to lower-level employees is termed

Correct AnswerverifiedShow Answer

________ is characterized by a comprehensive information network and many participants in decision making.

Correct AnswerverifiedShow Answer

The simple structure is fast,flexible,and inexpensive to maintain,and accountability is clear.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

One major strength of the simple structure is that it is easy to maintain in any size.

Correct AnswerverifiedShow Answer

The assumption underlying customer departmentalization is that customers in each department have a common set of problems or needs.

Correct AnswerverifiedShow Answer

Which of the following formal mechanisms would not facilitate boundary-spanning activities through an organization's structures?

Correct AnswerverifiedShow Answer

A review of the research indicates that there is no evidence to support a relationship between span of control and employee performance.

Correct AnswerverifiedShow Answer

Lea's company pursues a strategy of cost minimization,but it has not been succeeding.Its structure is quite loose,informal,and decentralized.A better organizational structure for it might be

Correct AnswerverifiedShow Answer

The best definition for centralization is

Correct AnswerverifiedShow Answer

An organization's environment represents

Correct AnswerverifiedShow Answer

An office supply firm that has three departments to service retail,wholesale,and government customers is practicing which type of departmentalization?

Correct AnswerverifiedShow Answer

In an organization that has high centralization

Correct AnswerverifiedShow Answer

One of the best attributes of Francois in the eyes of his employees is that he gives them the authority to carry out specific duties; this allows the employees to make some decisions on their own.This is known as

Correct AnswerverifiedShow Answer

If there are low formalization,a comprehensive information network and many participants in decision making,one would expect

Correct AnswerverifiedShow Answer

Todd works for a manufacturer that outsources all of its production to another organization for cost reasons.This is an example of what kind of organization?

Correct AnswerverifiedShow Answer

The strength of functional departmentalization is that it separates specialists to avoid groupthink.

Correct AnswerverifiedShow Answer

A structure that is flat,uses cross-functional teams,and has low formalization is known as

Correct AnswerverifiedShow Answer

Quinton's company follows an imitation strategy; it only produces new products and moves into new markets after their viability has already been proven.The best organizational structure for it would likely be

Correct AnswerverifiedShow Answer

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